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The State of Recycling (3)

The State of Recycling

The survey is closed for comments, however, the educational materials and survey results remain available. Public input on this project was used by the City Council on May 14, 2024, to keep curbside recycling and increase the monthly fee by $3.05 in the approved FY 24-25 budget. Thanks to everyone who participated in this project.

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May 15, 2024, update: Virginia Beach City Council approved the FY24-25 Revised Budget with an increase of $3.05 per month in the Waste Collection Fee for those who receive curbside service to cover the additional costs of recycling. 

February 21, 2024, update: City Councilmembers received a briefing yesterday from Public Works and Communications on the current state of recycling, the results of the public engagement survey, an update on the Request for Proposal for recycling services and Southeastern Public Service Authority (SPSA) operations. The survey results can be viewed on the survey tab. A copy of the briefing has been added to the Documents section and the briefing can be viewed online.  

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Change is coming! The City's recycling contract with Tidewater Fibre (TFC Recycling) will expire on June 30, 2024. City leaders are seeking residents' input on how to manage the recycling program. The Leaders will use the feedback to inform policy decisions and help determine the funding allocation for recycling in the proposed FY24-25 budget.    

This project provided educational information on the State of Recycling and contains the following sections:

Phases

Phases overview

Survey Results

January 6, 2025 - January 7, 2025

1. Do you live in Virginia Beach? [#223312]

Yes

99.4% (9,747 choices)

No answer

0.4% (35 choices)

No

0.2% (24 choices)

3. What is your primary residence type? (Choose one) [#223314]

Single-family home

85% (8,333 choices)

Townhome

7.8% (766 choices)

Condominium

3.7% (364 choices)

Duplex

1.7% (167 choices)

Apartment

1.7% (165 choices)

No answer

0.1% (11 choices)

4. How many people are full-time members of your household? (Choose one) [#223315]

Two

45.9% (4,501 choices)

Three

18.1% (1,779 choices)

Four

15.4% (1,511 choices)

One (only me) (Please skip to Question #6)

12.7% (1,245 choices)

Five or more

7.4% (724 choices)

No answer

0.5% (46 choices)

When answering the following question, please think of your household as a whole. [#223316]

Conscientious – We make the effort to separate out recyclables from trash.

66.6% (6,528 choices)

Diligent – We clean our recyclables, and we travel to various locations for drop off.

15.7% (1,539 choices)

No answer

9.3% (911 choices)

Opportunistic – We will recycle when presented with the opportunity and when receptacles are in convenient places that we visit.

6.4% (629 choices)

Low-Priority – We have other responsibilities that are our focus.

2% (200 choices)

6. Do you currently pay for or receive curbside recycling collection from the City of Virginia Beach at your home? (Choose one) [#223317]

Yes

84.8% (8,318 choices)

No (Skip to Question #8)

8% (781 choices)

I don't know

6.4% (623 choices)

No answer

0.9% (84 choices)

7. How often does your household put out recycling for curbside collection? [#223318]

Every other week

87.2% (8,551 choices)

No answer

5.7% (560 choices)

Once a month

4% (392 choices)

We don't have a recycle bin

1.1% (110 choices)

We don't recycle

0.9% (86 choices)

Other

1.1% (107 choices)

Other: Please fill in [#223318]

When answering the following questions, please think of yourself as an individual. [#223319]

Conscientious – I make the effort to separate out recyclables from trash.

69.5% (6,814 choices)

Diligent – I clean my recyclables, and I will travel to various locations for drop off.

19.9% (1,951 choices)

Opportunistic – I will recycle when presented with the opportunity and when receptables are in convenient places that I frequent.

7.2% (705 choices)

Low-Priority – I have other responsibilities that are my focus.

2.3% (227 choices)

No answer

1.1% (110 choices)

9. How often do you use a recycling drop-off location in Virginia Beach? (Choose one) [#223320]

Never (Skip to Question #12)

62.7% (6,146 choices)

Less than once a month

23.3% (2,280 choices)

Once a month

6.9% (675 choices)

More than once a month

3.3% (319 choices)

Once a week

1.9% (183 choices)

No answer

1.3% (132 choices)

More than once a week

0.7% (71 choices)

10. How satisfied are you with the recycling drop-off on West Neck Road? (Choose one) [#223321]

No answer

42% (4,119 choices)

I don't know/I have not used it.

39.5% (3,872 choices)

Satisfied

6% (593 choices)

Neutral

5.5% (536 choices)

Very Satisfied

5.3% (515 choices)

Dissatisfied

1.1% (111 choices)

Very Dissatisfied

0.6% (60 choices)

11. How satisfied are you with the recycling drop-off at the City Landfill? (Choose one) [#223322]

No answer

41% (4,019 choices)

I don't know/I have not used it.

26% (2,547 choices)

Satisfied

14.7% (1,443 choices)

Very Satisfied

8.7% (855 choices)

Neutral

7.2% (703 choices)

Dissatisfied

1.6% (154 choices)

Very Dissatisfied

0.9% (87 choices)

12. Please select your level of agreement with the statements using the following scale: Recycling saves me money. [#223325]

Neither Agree or Disagree

53.6% (5,259 choices)

Agree

14.9% (1,457 choices)

Disagree

12.6% (1,236 choices)

Strongly Agree

11% (1,078 choices)

Strongly Disagree

5.8% (569 choices)

No answer

2.1% (209 choices)

12. Please select your level of agreement with the statements using the following scale: I want to be socially responsible. [#223326]

Strongly Agree

58.5% (5,738 choices)

Agree

30.7% (3,006 choices)

Neither Agree or Disagree

7.3% (715 choices)

No answer

1.9% (184 choices)

Strongly Disagree

0.9% (92 choices)

Disagree

0.7% (71 choices)

12. Please select your level of agreement with the statements using the following scale: I want other people to think of me as socially responsible. [#223327]

Neither Agree or Disagree

39.9% (3,915 choices)

Strongly Agree

26.6% (2,609 choices)

Agree

25% (2,450 choices)

Strongly Disagree

3.2% (314 choices)

Disagree

3.2% (310 choices)

No answer

2.2% (214 choices)

12. Please select your level of agreement with the statements using the following scale: I find recycling to be a pleasant activity. [#223328]

Neither Agree or Disagree

33.1% (3,245 choices)

Agree

32.6% (3,194 choices)

Strongly Agree

25.7% (2,518 choices)

Disagree

4.6% (449 choices)

No answer

2.1% (203 choices)

Strongly Disagree

2% (199 choices)

12. Please select your level of agreement with the statements using the following scale: I think recycling is expected of me. [#223329]

Agree

39.6% (3,884 choices)

Strongly Agree

36.2% (3,547 choices)

Neither Agree or Disagree

18.2% (1,785 choices)

Disagree

2.8% (270 choices)

No answer

2% (196 choices)

Strongly Disagree

1.3% (132 choices)

12. Please select your level of agreement with the statements using the following scale: Recycling is good for the environment. [#223330]

Strongly Agree

68.2% (6,688 choices)

Agree

23.6% (2,317 choices)

Neither Agree or Disagree

4.3% (418 choices)

No answer

2% (192 choices)

Strongly Disagree

1% (102 choices)

Disagree

1% (94 choices)

12. Please select your level of agreement with the statements using the following scale: Recycling reduces materials in the landfill. [#223331]

Strongly Agree

65.8% (6,449 choices)

Agree

25.3% (2,482 choices)

Neither Agree or Disagree

4.5% (445 choices)

No answer

1.9% (189 choices)

Disagree

1.5% (148 choices)

Strongly Disagree

1% (102 choices)

13. Please select your level of agreement with the following statements:: Recycling does not benefit me personally. [#223333]

Disagree

37.7% (3,698 choices)

Strongly Disagree

32.5% (3,183 choices)

Neither Agree nor Disagree

17.2% (1,686 choices)

Agree

7.6% (741 choices)

Strongly Agree

2.7% (269 choices)

No answer

2.4% (234 choices)

13. Please select your level of agreement with the following statements:: Recycling does not benefit the community. [#223334]

Strongly Disagree

51.4% (5,036 choices)

Disagree

34.8% (3,410 choices)

Neither Agree nor Disagree

7.7% (751 choices)

No answer

2.4% (239 choices)

Agree

2.4% (236 choices)

Strongly Agree

1.4% (136 choices)

13. Please select your level of agreement with the following statements:: It is difficult to know which items can be recycled. [#223335]

Disagree

35.4% (3,470 choices)

Agree

29.7% (2,916 choices)

Neither Agree nor Disagree

14.1% (1,380 choices)

Strongly Disagree

11.9% (1,171 choices)

Strongly Agree

6.5% (633 choices)

No answer

2.5% (241 choices)

13. Please select your level of agreement with the following statements:: Recycling takes too much time. [#223336]

Disagree

43.7% (4,286 choices)

Strongly Disagree

38.8% (3,806 choices)

Neither Agree nor Disagree

10.5% (1,028 choices)

Agree

3.2% (314 choices)

No answer

2.7% (260 choices)

Strongly Agree

1.2% (116 choices)

13. Please select your level of agreement with the following statements:: I do not have enough items to make recycling worthwhile. [#223337]

Strongly Disagree

51.2% (5,020 choices)

Disagree

36.4% (3,574 choices)

Neither Agree nor Disagree

6.1% (602 choices)

No answer

2.6% (251 choices)

Agree

2.3% (227 choices)

Strongly Agree

1.4% (136 choices)

13. Please select your level of agreement with the following statements:: It's too difficult to find room for temporary storage of recyclable items. [#223338]

Disagree

39.8% (3,907 choices)

Strongly Disagree

35.3% (3,466 choices)

Neither Agree nor Disagree

10.8% (1,056 choices)

Agree

8.2% (804 choices)

Strongly Agree

3.1% (306 choices)

No answer

2.7% (267 choices)

Comments: 14. Is there anything else that the City of Virginia Beach could do to help increase your level of recycling? (Click the Comment button when finished.) [#223339]

Most respondents expressed concerns about the effectiveness and clarity of current recycling systems, with frequent mentions of confusion over what can and cannot be recycled [e.g.. Many highlighted the lack of standardized guidelines and inconsistent information across regions, leading to mistakes and frustration. Several people called for better education and clearer labeling on packaging to help consumers recycle correctly.

A recurring theme was skepticism about where recyclables actually end up, with some doubting that materials are truly recycled and mentioning reports of recyclables being sent to landfill or overseas [e.g.. Respondents also noted that local infrastructure and collection services vary widely, affecting participation and outcomes.

Some comments suggested incentives or penalties to encourage proper recycling, while others advocated for systemic changes such as reducing packaging waste at the source and improving product design for recyclability. A few respondents shared positive experiences with community initiatives or local improvements, but these were less common.

Overall, the most common points were confusion about recycling rules, doubts about the actual impact of recycling efforts, and calls for clearer communication and stronger systems.

15. How important do you think it is to have curbside recycling services as part of Virginia Beach waste management services? (Choose one) [#223340]

Essential

68.7% (6,741 choices)

Important

19.4% (1,906 choices)

Somewhat important

5.3% (521 choices)

No answer

3.4% (329 choices)

Not at all important

3.2% (309 choices)

16. Please rank the following options for changes to the Virginia Beach recycling program, with 1 being your most favorable choice and 3 being your least favorable choice. (Drag and drop your choices to your preferred order and then select "Confirm Priorities" to lock in your choices.) [#223341]

1 - Option 1: Same services, but at an increased cost. All households that receive curbside services will pay the increased fees.

2 - Option 3: Develop an opt-in/opt-out recycling program. Households can opt in/opt out of curbside pickup. Cost would be determined by the number of households that opt in, with the cost paid by all households that pay the waste management fee.

3 - Option 2: Eliminate curbside collection and increase the number of convenience centers. Five additional recycling centers could be developed at a cost of about $400,000 each, with the cost paid from the waste management fee paid by households.

1

0%

0%

0%

2

0%

0%

0%

3

0%

0%

0%

Comments: 16b. If you have a comment or suggestion about an alternative recycling program, please share your comments below. (When complete, hit the Comment button to submit.) [#223342]

Most respondents expressed concerns about the effectiveness and clarity of current recycling systems, with frequent mentions of confusion over what can and cannot be recycled, inconsistent guidelines, and lack of public education. Several highlighted issues with contamination in recycling bins and the need for better labeling and instructions [e.g.. Many participants called for improved infrastructure, such as more accessible recycling points and standardized processes across regions.

A recurring theme was skepticism about where recyclables actually end up, with some doubting that materials are truly recycled and mentioning reports of recyclables being sent to landfill or overseas. Comments often suggested increased transparency and accountability from waste management authorities.

Respondents also discussed the importance of reducing waste at the source, with suggestions for more incentives for reuse and reduction, and calls for manufacturers to use less packaging and more recyclable materials. Some mentioned the need for stronger government policies and enforcement.

A minority of responses included positive feedback about local initiatives or improvements, but these were outweighed by concerns and calls for action. Comments from other users echoed these points, often agreeing on the need for clearer communication and more robust recycling systems.

17. If you selected an option of increased fees for curbside recycling collection, what total amount would you be able to pay for the convenience of curbside recycling collection? [#223343]

$1-4 monthly

45.1% (4,426 choices)

$5-10 monthly

23.9% (2,345 choices)

Zero

15.1% (1,480 choices)

No answer

8.4% (826 choices)

Not applicable

7.4% (729 choices)

Are you interested in opting in to receive the City's Be in the Know email newsletter? The newsletter updates City residents about city-wide and district-specific issues. [#223354]

Yes

59.2% (5,807 choices)

No

34.2% (3,358 choices)

No answer

6.5% (641 choices)

What is your age? [#3300]

No answer

36.6% (3,591 choices)

56-65

13.8% (1,355 choices)

36-45

13.1% (1,283 choices)

66-75

12.4% (1,216 choices)

46-55

11.7% (1,148 choices)

26-35

5.8% (565 choices)

Over 75

4.9% (480 choices)

Prefer not to answer

0.8% (81 choices)

18-25

0.8% (75 choices)

Under 18

0.1% (12 choices)

46-55; 56-65

0% (0 choices)

What is your race/ethnicity? [#3321]

White

52.5% (5,144 choices)

No answer

37.4% (3,664 choices)

I prefer not to answer

4.7% (460 choices)

Black or African-American

2.4% (233 choices)

Hispanic, Latino, or Spanish

1.8% (180 choices)

Asian

1.7% (165 choices)

Native Hawaiian or Other Pacific Islander

0.4% (36 choices)

American Indian or Alaska Native

0.4% (35 choices)

Other

1.1% (105 choices)

What is your highest formal education level? [#5333]

No answer

40.3% (3,954 choices)

Bachelor's Degree

21.8% (2,139 choices)

Graduate or Professional Degree

20% (1,960 choices)

Some College

9.2% (905 choices)

Associate's Degree

5.3% (519 choices)

High School/GED

3.4% (330 choices)