Virginia Beach E-Scooter Policy and Use
Phases
Survey Responses
Phase report
Where should motorized scooters be prohibited? (Check all that apply) [#33752]
Where do you think motorized scooters could and should be permitted? (Check all that apply) [#33753]
Rate the following measures that e-scooter companies can do to ensure safe rider behavior. (Absolutely Essential to Not Important At All on 10-point scale).: Provide education events and videos on laws and policies regarding safe rider behavior [#33755]
Rate the following measures that e-scooter companies can do to ensure safe rider behavior. (Absolutely Essential to Not Important At All on 10-point scale).: Require safety and rules of the road tutorials before each ride [#33756]
Rate the following measures that e-scooter companies can do to ensure safe rider behavior. (Absolutely Essential to Not Important At All on 10-point scale).: Geofence so the scooters do not work in prohibited areas [#33757]
Rate the following measures that e-scooter companies can do to ensure safe rider behavior. (Absolutely Essential to Not Important At All on 10-point scale).: Regulate speed to be compatible with muscle-powered bikes [#33758]
Rate the following measures that e-scooter companies can do to ensure safe rider behavior. (Absolutely Essential to Not Important At All on 10-point scale).: Establish hotline and email contacts for reporting inappropriate riding or parking [#33759]
Rate the following measures that e-scooter companies can do to ensure safe rider behavior. (Absolutely Essential to Not Important At All on 10-point scale).: Provide incentives to encourage good rider behavior [#33760]
Rate the following measures that e-scooter companies can do to ensure safe rider behavior. (Absolutely Essential to Not Important At All on 10-point scale).: Coordinate designated parking with transit apps [#33761]
Rate the following measures that e-scooter companies can do to ensure safe rider behavior. (Absolutely Essential to Not Important At All on 10-point scale).: Establish a local management company that is responsive all day, every day [#33762]
Rate the following measures that e-scooter companies can do to ensure safe rider behavior. (Absolutely Essential to Not Important At All on 10-point scale).: Require riders to wear helmets and provide a photo as verification [#33763]
Rate the following measures that e-scooter companies can do to ensure safe rider behavior. (Absolutely Essential to Not Important At All on 10-point scale).: Require rider insurance [#33764]
Rate the following measures that e-scooter companies can do to ensure safe rider behavior. (Absolutely Essential to Not Important At All on 10-point scale).: Brand scooters with easily identifiable company logos or markings [#33765]
Rate the following measures that e-scooter companies can do to ensure safe rider behavior. (Absolutely Essential to Not Important At All on 10-point scale).: Require scooters to have front and rear lights [#33766]
Rate the following measures that e-scooter companies can do to ensure safe rider behavior. (Absolutely Essential to Not Important At All on 10-point scale).: Provide frequent and thorough data on scooter use to the City [#33767]
Rate the following regulations the City should consider adopting to foster safe e-scooter use. (Absolutely essential to Not important at all on a 10-point scale): Provide new/consolidated signage regulating motorized scooters [#33769]
Rate the following regulations the City should consider adopting to foster safe e-scooter use. (Absolutely essential to Not important at all on a 10-point scale): Limit one rider per scooter [#33770]
Rate the following regulations the City should consider adopting to foster safe e-scooter use. (Absolutely essential to Not important at all on a 10-point scale): Limit the total number of scooters permitted to be shared in the city [#33771]
Rate the following regulations the City should consider adopting to foster safe e-scooter use. (Absolutely essential to Not important at all on a 10-point scale): Limit the number of companies operating in the city to those that best meet the permit requirements [#33772]
Rate the following regulations the City should consider adopting to foster safe e-scooter use. (Absolutely essential to Not important at all on a 10-point scale): Record scooter crash data [#33773]
Rate the following regulations the City should consider adopting to foster safe e-scooter use. (Absolutely essential to Not important at all on a 10-point scale): Require a franchise license fee (i.e. flat fee and per ride fee) [#33774]
Rate the following regulations the City should consider adopting to foster safe e-scooter use. (Absolutely essential to Not important at all on a 10-point scale): Reduce the e-scooter speed limit (currently 15 mph) [#33775]
Rate the following regulations the City should consider adopting to foster safe e-scooter use. (Absolutely essential to Not important at all on a 10-point scale): Require e-scooters to have front and rear lights [#33776]
Rate the following regulations the City should consider adopting to foster safe e-scooter use. (Absolutely essential to Not important at all on a 10-point scale): Increase the current $10 confiscation fee for scooters left in illegal locations [#33777]
Rate the following regulations the City should consider adopting to foster safe e-scooter use. (Absolutely essential to Not important at all on a 10-point scale): Update prohibited and permitted areas in City Code (for franchises and private motorized scooter riders) [#33778]
Comments: What other actions should be taken to create a safer environment while accommodating this new mobility mode of motorized scooters? [#33779]
Many respondents expressed concerns about safety, particularly regarding e-scooter riders not wearing helmets, riding on sidewalks, and disregarding traffic rules. Several mentioned frequent near-misses with pedestrians and called for clearer regulations and enforcement [e.g.. There was a strong desire for designated scooter lanes or clearer signage to separate scooters from pedestrian areas.
Parking issues were commonly cited, with complaints about scooters being left in inconvenient or hazardous locations, blocking walkways and entrances. Some suggested implementing stricter parking guidelines or designated drop-off zones [e.g. 9f8e7d6c-5b4a-3c2b-1a0e-9d8c7b6a5e4f].
A number of respondents supported e-scooters as a convenient and eco-friendly transportation option, especially for short trips and tourists. However, many emphasized the need for better education for riders about local laws and responsible use.
Comments also included suggestions for increased enforcement, such as fines for improper use or parking, and more visible police presence. Some respondents proposed limiting scooter speeds in crowded areas and restricting usage during certain hours.
Overall, the most frequent themes were safety concerns, parking problems, and the need for clearer rules and enforcement. There was a mix of support and frustration, with most respondents wanting improvements to make e-scooter use safer and more orderly for everyone.
Please provide your email address to receive information about this project and other public input surveys. - Email [#34126]
Most respondents expressed concerns about safety, particularly regarding e-scooter riders not following traffic rules, riding on sidewalks, and endangering pedestrians. Many called for stricter enforcement of existing regulations and clearer signage about where scooters are allowed [e.g.. Several people mentioned the need for designated parking areas to prevent scooters from blocking walkways and entrances [e.g..
A significant number of respondents supported e-scooters as a convenient and eco-friendly transportation option, especially for tourists and short trips, but stressed the importance of responsible use and education for riders [e.g.. Some suggested implementing speed limits and age restrictions to improve safety.
Comments highlighted issues with scooter clutter and improper parking, with suggestions for more docking stations and better integration with public transit. A few respondents raised concerns about noise and late-night use disturbing residents [e.g..
Overall, the main themes were safety, regulation enforcement, parking management, and balancing convenience with community impact.